DC 11 Privacy Policy — Our Commitment to Protecting Your Data

1. Introduction

DC 11 (dc11.bet) takes your privacy seriously. This Privacy Policy ("Policy") explains how we collect, process, and protect your personal information when you use our website, app, and services.

By using DC 11's services, you are considered to have accepted this Privacy Policy. We recommend reading this policy in full, as it contains important information about how your data is handled.

2. What Information We Collect

DC 11When you create an account and use our services, we collect certain personal information. Below is a detailed breakdown of what is collected and under what circumstances:

3. How Your Information Is Used

DC 11 Your information is used solely for the following purposes:

• Account Management: For creating, verifying, and managing your account.
• Service Improvement: To analyze your experience and preferences so we can improve DC 11's services.
• Financial Transactions: To process deposits, withdrawals, and other financial transactions.
• Customer Support: To address your questions and resolve any issues you may have.
• Fraud Prevention: To ensure account security and detect unauthorized activity.
• Legal Obligations: To comply with applicable laws and regulatory requirements.
• Relevant Communications: To keep you informed about important updates, bonus offers, and promotions — but only with your consent.

Your data will not be used for any purpose beyond those stated above. DC 11 never sells your information to marketing companies.

4. Data Sharing Policy

DC 11 Your personal information is not shared with third parties, except in the limited circumstances outlined below:

• Payment Processors: Only the information necessary to process transactions is shared with mobile banking services such as bKash, Nagad, and Rocket.
• Law Enforcement: Information may be disclosed to the relevant authorities in cases involving a court order or legal obligation.
• Technology Service Providers: Data may be shared on a limited basis with technology partners that support the operation of DC 11's platform — however, they are not permitted to use your data for their own purposes.
• Corporate Restructuring: In the event of a merger or acquisition, your data may be transferred to the new ownership, but this policy will remain in effect.

5. Cookies & Tracking Technologies

DC 11 Cookies and similar technologies are used when you visit our website. Cookies are small text files stored on your device that help enhance your browsing experience.

DC 11 uses the following types of cookies:

• Essential Cookies: These cookies are essential for login sessions and site security. Without them, the site will not function properly.
• Functional Cookies: Used to remember your language preference, game settings, and other personal preferences.
• Analytics Cookies: Used to understand which pages receive the most traffic and where issues may exist. This data is fully anonymized.
• Marketing Cookies: Used to show relevant ads only where you have given your consent.

You can manage cookies through your browser settings. However, disabling essential cookies may limit access to certain features on the site.

6. Security Measures

DC 11 Industry-standard security technology is used to protect your data. Our security framework is as follows:

• 256-Bit SSL/TLS Encryption: All data transfers occur over encrypted connections.
• Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
• Firewall & Intrusion Detection: Unauthorized access attempts from external sources are detected and blocked immediately.
• Regular Security Audits: Regular security audits are conducted by independent experts.
• Restricted Access Policy: Only authorized personnel have access to the information they need.
• Data Masking: Sensitive information such as payment numbers is partially masked within the system.

7. Data Retention Period

DC 11 Your information is retained only for as long as necessary. The retention periods for different types of data are outlined below:

Once the retention period expires, data is securely deleted or anonymized.

8. Your Data Rights

DC 11As a member, you have the following rights regarding your personal information. To exercise any of these rights, please contact our support team:

• Right to Access Your Data You have the right to know what personal information DC 11 holds about you and to receive a copy of it.
• Right to Rectification You may request a correction if any of your information is incorrect or incomplete.
• Right to Erasure In certain circumstances you may request that your data be deleted, though some information may need to be retained due to legal obligations.
• Right to Object to Processing You may object to your information being used for marketing purposes. Your request will be actioned immediately.
• Right to Data Portability You may request a copy of your personal data in a common format (such as CSV).
• Right to Restrict Processing In certain circumstances, you may request that the use of your data be temporarily restricted.

9. Protection of Minors' Information

DC 11 Our services are intended for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

If a minor has accidentally created an account and we become aware of it, the account will be closed immediately and all collected data will be deleted.

If you believe a minor's information has been collected by mistake, please support@dc11.betto let us know.

10. Privacy Policy Updates

DC 11 This Privacy Policy may be updated from time to time. For any significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• An update notice will be displayed when you log in to the site.
• The "Last Updated" date at the top of this page will be changed accordingly.

Continued use of DC 11 after any changes takes effect will be considered acceptance of the updated policy. If you do not agree to the new policy, please contact our support team to close your account.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise your data rights, please contact DC 11: